Shipping Policy
At Corelano, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for full details.
📦 Order Processing Time
- All orders are processed within 1–3 working days (excluding weekends and public holidays).
- You will receive a confirmation email once your order has been placed, and another notification once it has been dispatched.
🌍 Shipping Times
Estimated delivery times:
-
United Kingdom: 3–7 working days
-
Europe: 5–10 working days
-
International: 7–15 working days
Please note that delivery times are estimates and may vary due to external factors such as customs delays or courier issues.
💷 Shipping Costs
- Shipping costs are calculated at checkout based on your location and order size.
- We may offer free shipping promotions from time to time.
📍 Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this to monitor the status of your delivery.
⚠️ Delays
While we aim to deliver within the estimated timeframes, delays can occasionally occur due to:
- High demand periods
- Customs processing (for international orders)
- Courier service disruptions
We appreciate your patience in such situations.
❗ Incorrect Address
- Please ensure that your shipping address is correct at checkout.
- We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
📦 Lost or Damaged Items
- If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery).
- We will investigate the issue and arrange a replacement or refund where applicable.