Return & Refund Policy

At Corelano, we aim to ensure you are completely satisfied with your purchase. If you are not entirely happy, you may request a return or refund in accordance with the terms outlined below.

🔄 Returns

• You have the right to return your item within 14 days of receiving your order.
• To be eligible for a return, the item must be unused, in its original condition, and returned in the original packaging.
• Certain items are non-returnable, including sale items, gift cards, and personal care goods.

💰 Refunds

• Once your returned item has been received and inspected, we will notify you of the outcome.
• If your refund is approved, it will be processed within 5–10 working days to your original method of payment.
• Please note that your bank or payment provider may take additional time to process the refund.

🔁 Exchanges

• We only replace items if they are faulty, damaged, or incorrect.
• If you need an exchange, please contact us at nexovoltinfo@gmail.com.

🚚 Shipping Returns

• Customers are responsible for the cost of return shipping unless the item is faulty or incorrect.
• Original shipping charges are non-refundable.

❌ Non-Returnable Items

• Sale or discounted items
• Gift cards
• Personal care and hygiene products